Privacy Policy

Sage Therapy Centre Ltd

1. 1. This privacy policy applies between you, the User of this Product/Service/Website and “Sage Therapy Centre Ltd”. The owner and provider of this Product/Service/Website is Sage Therapy Centre Ltd, a limited company registered in England (company number 12231789). Sage Therapy Centre Ltd is a data controller, with ICO registration number ZA843553, and takes the privacy of your information very seriously. This privacy policy applies to our use of all Data collected by us or provided by you in relation to your use of our Product/Service/Website.
   2. In this privacy policy, the following definitions are used:

Definitions and interpretation

1. 1. In this privacy policy, unless the context requires a different interpretation:
      
      1. the singular includes the plural and vice versa.
      2. references to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy.
      3. a reference to a person includes firms, companies, government entities, trusts and partnerships.
      4. “including” is understood to mean “including without limitation”.
      5. reference to any statutory provision includes any modification or amendment of it.
      6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

1. 1. This privacy policy applies only to the actions of Sage Therapy Centre Ltd and Users with respect to this Product/Service/Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links it may provide to social media websites.
   2. For purposes of UK GDPR, Sage Therapy Centre Ltd is the “data controller”. This means that Sage Therapy Centre Ltd determines the purposes for which and the way your Data is processed.

Data collected

1. 1. We may collect the following Data, which includes personal Data, from you:
      
      1. Identity information (e.g. full name)
      2. Your photo
      3. Date of birth
      4. Contact information (e.g. telephone number, email/postal address)
      5. Technical data, such as IP address and browser details
      6. Newsletter preferences
      7. Website Address
      8. Introduction video
      9. Professional Qualifications
      10. Professional Licenses
      11. Professional Registrations
      12. DBS Certificate
      13. Insurance Certificate
      14. Blank Intake/Aftercare Forms
      15. Signatures
      16. Any relevant categories of personal data.
   2. in each case, in accordance with this privacy policy.

How We collect Data

1. 1. We collect Data in the following ways:
      
      1. data is given to us by you. and
      2. data is collected automatically.

Data that is given to us by you

1. 1. Sage Therapy Centre Ltd will collect your Data in several ways, for example:
      
      1. By taking notes during an appointment
      2. When you contact us by telephone or email
      3. When you contact us through our social media channels
      4. When you pay for a product or service through our payment gateway
      5. When you sign up to a newsletter
      6. When you use the Website
      7. When you complete our health & safety induction
      8. When you complete our online registration form
   2. in each case, in accordance with this privacy policy.

Our use of Data

1. 1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Product/Service/Website. Specifically, Data may be used by us for the following reasons:
      
      1. To respond to your enquiries.
      2. To correspond with clients regarding their use of our Product/Service/Website.
      3. To provide access to our Product/Service/Website.
      4. To process your payment.
      5. To provide you with secure access to your account.
      6. To improve our Product/Service/Website.
      7. To send you our newsletters.
   2. in each case, in accordance with this privacy policy.
   3. We may use your Data for the above purposes if We deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
   4. When you register with us and set up an account to receive our Product/Service/Website, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Keeping Data secure

1. 1. We will use technical and organisational measures to safeguard your Data, for example:
      
      1. access to your account is controlled by a password and a username that is unique to you.
      2. We store your data on secure servers.
      3. your data is physically stored under lock and key.
      4. Two factor authentication with software providers
      5. Website back-up of data
      6. Restricted user permissions
   2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: privacy@sagetherapycentre.co.uk
   3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

1. 1. Unless a longer retention period is required or permitted by law, We will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
   2. Even if We delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

1. 1. You have the following rights in relation to your Data:
      
      1. Right to access– the right to request (i) copies of the information We hold about you at any time, or (ii) that We modify, update or delete such information. If We provide you with access to the information We hold about you, We will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where We are legally permitted to do so, We may refuse your request. If We refuse your request, We will tell you the reasons why.
      2. Right to correct– the right to have your Data rectified if it is inaccurate or incomplete.
      3. Right to erase– the right to request that We delete or remove your Data from our systems.
      4. Right to restrict our use of your Data– the right to “block” us from using your Data or limit the way in which We can use it.
      5. Right to data portability– the right to request that We move, copy or transfer your Data.
      6. Right to object– the right to object to our use of your Data including where We use it for our legitimate interests.
   2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: privacy@sagetherapycentre.co.uk
   3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
   4. It is important that the Data We hold about you is accurate and current. Please keep us informed if your Data changes during the period for which We hold it.

Links to other websites

1. 1. Our Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

1. 1. Sage Therapy Centre Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Sage Therapy Centre Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
   2. We may also disclose Data to a prospective purchaser of our business or any part of it.
   3. In the above instances, We will take steps with the aim of ensuring your privacy is protected.

General

1. 1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where We reasonably believe your rights will not be affected.
   2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
   3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
   4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

1. Sage Therapy Centre Ltd reserves the right to change this privacy policy as We may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. Please direct any questions you have to us by email at privacy@sagetherapycentre.co.uk.
2. Last Updated: 13-03-2024